Smarter Technology for Schools, Colleges and Education Providers
From reliable IT support to AI-powered admin tools, Highway Business Services helps education institutions across Kent and the UK reduce workload, stay secure, and focus on what matters most, teaching and learning.
Technology That Works As Hard As Your Staff Do
Education institutions are under constant pressure: tight budgets, increasing cyber threats, growing admin demands, and the expectation to deliver exceptional outcomes with limited resources. At Highway Business Services, we understand the unique challenges facing schools, academies, multi-academy trusts, colleges and independent education providers. We provide practical, affordable IT support and intelligent automation solutions that are built around how your organisation actually works. No jargon, no unnecessary complexity, just honest advice and technology that genuinely makes a difference.
Transparent pricing, no surprise costs. We work within academy trust and LA-funded budgets with clear, predictable support plans.
Planned maintenance and rollouts scheduled for holidays. Responsive support prioritised during term time when it matters most.
Cyber Essentials, GDPR and DfE guidance built into everything we do, not bolted on as an afterthought.
Our Services for the Education Sector
Managed IT Support
Proactive, responsive IT support that keeps your infrastructure running smoothly, from classroom devices and staff laptops to servers and networking. We offer flexible support contracts tailored to the academic calendar.
Cybersecurity & Data Protection
Schools hold sensitive pupil and staff data, making them a growing target for cybercriminals. We provide robust security solutions including firewalls, threat monitoring, staff training, and GDPR compliance support.
AI Automation for Admin Teams
Reduce time spent on repetitive tasks with intelligent automation tools. From automated attendance reporting and parent communications to scheduling and document processing, free your staff to focus on people, not paperwork.
Cloud Solutions & Microsoft 365
Seamless setup, migration and management of cloud platforms including Microsoft 365 for Education. Enable secure remote access, collaborative working and cost-effective software licensing across your institution.
Network Infrastructure & Wi-Fi
Fast, reliable connectivity across your entire site, whether you're a single school or a multi-site academy trust. We design, install and manage network infrastructure that supports modern digital learning environments.
Strategic IT Consultancy
Not sure where to start with your digital strategy? Our education technology consultants can assess your current setup, identify gaps and risks, and help you plan a roadmap that fits your budget and goals.
Every school gets a costed plan, not a price list.
No two schools run the same estate. Pupil numbers, how many devices are shared rather than assigned, what the MIS and safeguarding tools need, whether you have a server room or have already moved to the cloud, and which funding cycle you are working to all change the shape of the answer. So we scope it with you and quote against what you actually have, rather than asking you to pick a tier that was written for an office. If you want a ballpark before you speak to anyone, the quote builder on our IT Support page will get you close enough to budget against.
Cyber Essentials is now recommended by the DfE for all schools and is a condition of some grant funding. It demonstrates that your school has the basic technical controls in place to protect against the most common cyber threats.
- Gap analysis against the 5 Cyber Essentials control areas
- Remediation support to bring your systems up to standard
- Certification application support and documentation
- Ongoing guidance to maintain certification year on year
Frequently Asked Questions
Do you work with state schools, academies and independent schools?
Yes, we work with a wide range of education providers including maintained schools, academy trusts, independent schools, sixth form colleges and further education institutions. Our solutions are scaled to suit your specific needs and budget.
Can you support multiple sites within a multi-academy trust?
Absolutely. We have experience supporting multi-site education organisations and can provide consistent, coordinated IT support and infrastructure management across all your schools, with centralised oversight and reporting for your trust leadership team.
How do you handle IT support during school holidays?
We understand the academic calendar and can structure your support contract accordingly. Holiday periods are often ideal for planned maintenance, upgrades and infrastructure work, so we make the most of that time to minimise disruption during term time.
Are your solutions compliant with DfE and GDPR requirements?
Yes. We take data protection and regulatory compliance seriously. Our cybersecurity and data management services are designed with GDPR in mind, and we stay up to date with Department for Education guidance and the Cyber Essentials framework, which we can help your school achieve.
What AI automation tools are suitable for schools?
There are a growing number of practical AI tools that can benefit schools without replacing the human touch. Examples include automated communication workflows, smart scheduling assistants, document generation, pupil data reporting and more. We assess your specific processes and recommend tools that will make a genuine difference.
We have a very limited IT budget, can you still help?
We work with schools at all budget levels and pride ourselves on delivering real value for money. We'll always give you honest advice about where to prioritise your spending, and we can help you access available funding streams and cost-effective solutions like Microsoft 365 for Education licensing.
How quickly can you respond if something goes wrong during the school day?
Our managed support clients benefit from defined response times suited to the urgency of each issue. Critical issues affecting teaching or safeguarding systems are treated as highest priority. We'll agree clear SLAs with you before your contract starts so you always know what to expect.
Do you provide training for teaching and non-teaching staff?
Yes. We offer staff training and awareness sessions covering areas such as cybersecurity best practices, Microsoft 365 tools, and how to get the most from newly implemented systems. Good technology only delivers results when your team knows how to use it confidently.
Ready to Modernise Your School's Technology?
Whether you're looking to improve day-to-day IT support, strengthen your cybersecurity, or explore how AI can ease the burden on your admin team, we're here to help. Get in touch for a straightforward, no-obligation conversation.