We Become Your IT Department
For most small businesses, 'IT support' has meant a relative who's good with computers, or whoever picks up the phone last. We replace that with a proper team: proactive monitoring, real engineers, fast response times, and someone who actually knows your setup when you call.
- One predictable monthly cost instead of surprise call-out bills
- Proactive monitoring that catches problems before you notice them
- A real person who knows your business, not a different stranger each time
- Security, backups and updates handled quietly in the background
VoIP - proper cloud phones without the on-prem cost
Cloud-hosted phones that work from your desk, your mobile and your laptop with the same business number. No PBX in the cupboard, no per-line copper bills, and moving offices doesn't mean a rebuild. From £4.99 per user / month, ex VAT.
- Ring the same number on desk phone, mobile app and softphone
- Business hours, out-of-hours and voicemail routing you can change yourself
- Works fine on a home broadband connection - no separate phone line needed
- Portability of your existing numbers - keep the ones your customers know
Fast, reliable business broadband - and 4G/5G failover if you need it
Consumer broadband is fine until it isn't. Business circuits give you better contention, faster fault response, and a real SLA - and we can layer in 4G/5G failover so a line fault doesn't take you offline. We spec, order and manage the whole thing.
- FTTP / leased-line / 4G-5G options priced to fit small-business budgets
- Static IP address available where you need it (hosted services, VPN, CCTV)
- Business-grade router configured for your setup - not a consumer freebie
- Failover options so a single line outage isn't a full stop
Microsoft 365 or Google Workspace - honest, no vendor pitch
Both are excellent. Which one is right for your business depends on how your team works and what tools you already lean on. We're partners with both and will give you a straight recommendation. Microsoft 365 plans typically start from around £6 per user / month, Google Workspace from around £5.75 per user / month - and we'll configure, migrate and support whichever you choose.
- Email, calendar, video meetings, cloud storage - the basics done properly
- Real security baseline: MFA, Conditional Access, sensible sharing defaults
- Migrations to and from either platform, done without downtime
- One monthly bill from us for licences + support - not multiple direct debits
The 2025/2026 Government Cyber Security Breaches Survey found that 46% of small businesses suffered a cyber breach or attack in the last 12 months, and 93% of businesses hit by cyber crime were attacked through phishing. Attackers know smaller firms are less likely to have defences in place - which is exactly why getting the basics right matters so much.
- 46% of small businesses breached or attacked in the last year
- 93% of cyber crime against businesses starts with phishing
- Average cost of the most disruptive breach: around £3,550 once you exclude the lucky zero-cost cases
- Most attacks exploit basic gaps - exactly what Cyber Essentials and good support close off
Small Business IT - Common Questions
We're tiny - do we really need business phones and business internet?
You do not need to over-buy on day one, but consumer broadband and a personal mobile as your "business number" both come back to bite. Business phones give you a proper company number with sensible routing, and business broadband gives you better fault response and a real SLA. We start with what your business actually needs today and step up when it grows.
Do we need a contract?
No long tie-ins on our IT support plans - month-to-month with 30 days' notice. VoIP and business internet have their own minimum terms tied to the carrier (typically 12-36 months for a leased line), and we're always upfront about those before you commit.
Can you help us get Cyber Essentials certified?
Absolutely - it is one of the most cost-effective things a small business can do for security and credibility. We guide you through the whole process. See our Cyber Essentials page for detail.
How do you keep it affordable for a small team?
Per-user pricing on IT support, VoIP and productivity software means you only pay for what you use. We do not bundle in add-ons you do not need, and we help you right-size licences instead of buying the biggest tier by default. If the numbers still do not stack up, we will tell you honestly rather than sell to you.
Ready to Take IT Off Your Plate?
Book a no-obligation chat and we will look at what you have today, what one predictable monthly bill would look like, and where the sensible starting point is. Free advice, no pressure.